North Yorkshire Council is simplifying its approach to supporting communities who need access to sandbags during a flood incident.   

From the beginning of October 2024 if a member of public requires access to sandbags they should Google Sandbags North Yorkshire or use this link.   If there is an immediate need for sandbags then they can call 0300 131 2 131 and either say Sandbag when prompted or follow the instructions.

If your community requires additional support in a flood incident then please contact the Elected Member from your affected Electoral Division who will be able notify the Council. If you are unsure of your local member please use this map.

If you have any questions regarding your community emergency plan or you would like to discuss about creating a plan, please email emergency@northyorks.gov.uk and one of the Resilience and Emergencies Officers will contact you.

If you’re struggling to pay for food and other essentials, there are local schemes and organisations in North Yorkshire which may be able to help or point you in the right direction. You’ll find information about emergency financial support, managing debt, benefit entitlement, energy bills and staying connected all in one place at www.northyorks.gov.uk/costofliving

North Yorkshire Council’s cost of living web page also has information about pension credit, schemes to help families and local community-based support including Warm Welcome spaces as well as advice on staying safe and well.

If you’re less confident with technology and have friends or family who might be able to help you understand what support is available with the cost of living, please ask them to look at the web page with you. You can also go into any North Yorkshire library or North Yorkshire Council office. If you’re not sure who to turn to, you can call North Yorkshire Council’s customer service centre on 0300 131 2 131 Monday to Friday from 9:30am to 4:30pm asking for ‘cost of living help’ when prompted.